1. Introduction
Welcome to Veracity Solutions LLC ("Veracity," "we," "our," or "us").
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit veracitygroup.us, purchase our products or services, complete a contact form, subscribe to our communications, or otherwise interact with our business.
By using our website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect information that you voluntarily provide, information collected automatically, and information received from trusted third-party service providers.
Information You Provide
Depending on how you interact with our website, we may collect:
- Name
- Email address
- Phone number
- Organization name
- Billing information
- Messages submitted through our contact forms
- Information you provide when scheduling a consulting session
- Information submitted when requesting support
You are not required to provide personal information simply to browse our website.
Payment Information
Payments are securely processed through Stripe.
Veracity Solutions LLC does not store your complete credit card numbers or payment credentials on our servers.
Payment information is collected and processed according to Stripe's own privacy and security practices.
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of access
- Referring website
- General usage information
This information helps us improve website performance, reliability, and security.
3. How We Use Your Information
We use information we collect to:
- Provide consulting services
- Process purchases
- Deliver digital products
- Respond to inquiries
- Schedule strategy sessions
- Provide customer support
- Send requested resources
- Send service-related communications
- Improve our website
- Protect against fraud and abuse
- Comply with legal obligations
We only use personal information for legitimate business purposes consistent with this Privacy Policy.
4. Email Communications
If you voluntarily subscribe to receive resources, updates, newsletters, or educational content, we may send you email communications.
You may unsubscribe at any time using the unsubscribe link included in marketing emails.
Certain transactional emails—such as purchase confirmations, scheduling information, download instructions, or customer support responses—may still be sent when necessary to provide requested services.
5. Digital Product Delivery
When you purchase digital products from Veracity Solutions LLC, we may collect information necessary to:
- Verify your purchase
- Deliver your purchased materials
- Provide download access
- Maintain fulfillment records
- Respond to technical support requests
- Protect against unauthorized access or misuse
Purchase verification information may be retained for legitimate business, accounting, legal, and security purposes.
6. Third-Party Services
To operate our business, we use trusted third-party providers.
These may include services for:
- Payment processing
- Appointment scheduling
- Email marketing
- Website hosting
- Website forms
- Virtual meetings
These providers receive only the information reasonably necessary to perform the services requested.
Their handling of your information is governed by their own privacy policies.
7. Information Sharing
We do not sell your personal information.
We do not rent or trade customer information to third parties for their independent marketing purposes.
We may share information only when necessary to:
- Process payments
- Deliver purchased products
- Schedule appointments
- Send requested communications
- Comply with applicable law
- Respond to lawful legal requests
- Protect our legal rights
- Prevent fraud or abuse
8. Data Security
We use commercially reasonable administrative, technical, and organizational measures to protect personal information.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
While we work to safeguard your information, no method of transmission or storage is 100% secure.
9. Data Retention
We retain personal information only as long as reasonably necessary to:
- Provide requested services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
- Protect our business interests
When information is no longer required, we will delete or securely dispose of it in accordance with our business practices and applicable law.
10. Your Choices
You may choose to:
- Decline to provide personal information
- Unsubscribe from marketing emails
- Contact us to request correction of inaccurate personal information
- Request deletion of personal information when appropriate and permitted by law
Certain requests may be limited where information must be retained for legal, accounting, fraud prevention, security, or contractual purposes.
11. Children's Privacy
Our website and services are intended for adults, nonprofit leaders, business owners, and organizational representatives.
We do not knowingly collect personal information from children under the age of 13.
If we become aware that such information has been submitted, we will take reasonable steps to delete it.
12. External Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of websites we do not own or control.
We encourage visitors to review the privacy policies of those websites before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, technology, legal requirements, or services.
The updated version will become effective when posted on this page.
Your continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.
14. Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Veracity Solutions LLC
5900 Balcones Drive, Suite 100
Austin, Texas 78731
Email: md@veracitygroup.us
Commitment to Privacy
Veracity Solutions LLC is committed to handling personal information responsibly, transparently, and with respect. We collect only the information reasonably necessary to serve our clients, deliver our services, and continually improve the experience we provide.

